Crafters Hub respects your right to privacy and we are committed to protecting the personal information you provide us. Australian law provides for your protection through the Privacy Ammendment (Private Sector) Act 2000 and we are bound by the National Privacy Principles that this contains. This privacy statement sets out how Crafters Hub manages the collection, use, disclosure and maintenance of your information.

What information do we collect?

We collect personal information about you and your business when you use our products or services, use our web site, ask to be included on our mailing list or submit your information to us for any other reason. This information is necessary in order for us to provide goods and services and carry on business. Some information may be required under Australian law, for example Goods and Services Tax (GST) legislation.

How is it used?

The information collected is used to:

• Meet your requests for goods and services
• Comply with Australian Law
• To let you know about special offers or related services
• To keep you informed by direct marketing of our goods or services or those of our subsidiary, parent or related entities or business partners
• To have our business partners send you similar information
• To provide to third party service providers or others to help provide a product or service you have requested.
• To keep you up to date with changes to our website or policies
• To be stored or transferred to a subsidiary, parent or related entity
• To provide our advisers (eg lawyers and accountants) if necessary as permitted by the National Privacy Principles.

We give you the opportunity to opt out of receiving direct marketing information. Unless you opt out we will assume you have consented to the receipt of that information. You may opt out by contacting us at info@craftershub.com.au or updating your preferences in the ‘My Account’ tab at the top of the page.

Disclosure of your information

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

Is it secure?

We work to protect the security of your information during transmission by using 128 Bit Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We do not reveal all digits of your credit card number when confirming an order. We also transmit the credit card number in two segments, both with different delivery methods adding an additional layer of security. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu. We will take all reasonable steps to ensure that information we collect, use or disclose is accurate, up to date and is either stored or destroyed in a secure environment accessed only by authorised personnel.

Your consent

By using our web site, you consent to the collection and use of this information by Crafters Hub.  By providing any personal information, you consent to collection, storage and processing of your personal information in the manner set out above.
 
How can I learn more?

If you require more information about our management of personal information or obtaining access to personal information please contact us at info@craftershub.com.au